20 rue de la Grotte Pres de la Place Marcadal Et de L'office de Tourisme
Galina
650 m
3 rue de la Halle
Le Cardinal bar brasserie
710 m
11 Place Peyramale
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
7.0/10
Very good
Rooms
7.2
Location
9.4
Service
8.8
Dining
6.4
Guest reviews
7.0/10
based on 5 reviews
7.4
7.4/10 based on 302 reviews
Art
United States,
October
2024
7.8/10
I had a decent stay at the hotel. The staff were incredibly friendly and went out of their way to help, which made my experience better. The rooms were clean but a bit on the small side, and while the dining was satisfactory, it could definitely be improved. The location was perfect for exploring the area, but some amenities could use an update.
Rooms
7.0
The rooms were clean and quite comfortable, although they felt a bit small. There could have been more amenities, like a hair dryer.
Service
10.0
The staff were unbelievably friendly and ready to help with everything, including menu changes to accommodate individual needs.
Location
9.0
The location is perfect for accessing local attractions and has a great cafe nearby.
Dining
6.0
Dining was a self-service affair and while there was a good selection of food, I think the quality could be improved.
Facilities
7.0
Facilities were satisfactory, but I noticed some areas are in need of updating for better comfort and convenience.
Alexander
United States,
September
2024
7.2/10
The hotel offers a clean and comfortable stay with friendly staff, making it a great value for money. However, while the location is excellent, the rooms are quite small, which might not be ideal for everyone. The dining experience is self-service with good options, but it could use a little improvement. Overall, it's a decent choice if you're looking for convenience, particularly for visits to Lourdes.
Rooms
7.0
The rooms are small but clean and comfortable. A bit more space would have been nice, especially to accommodate another chair for relaxing.
Service
7.0
The staff were nice and spoke good English, making the check-in process very straightforward. However, it seemed like some staff members were a bit cranky.
Location
9.0
The location is perfect, close to the Cachot where Bernadette lived and with easy access to the funicular railway. The view of the Gave river adds a nice touch.
Dining
7.0
Dining is a self-service affair costing 8 Euros, with a good selection of fresh bread, cheese, and hams. It was better than many local restaurants but felt a bit basic overall.
Facilities
6.0
Facilities are limited but functional; a bit more variety would have been appreciated.
Douglas
United States,
June
2024
7.8/10
The hotel has a great location with easy access to nearby cafés and shops. The rooms are small but clean and comfortable, and the staff is incredibly friendly and attentive. On the downside, the dining experience left something to be desired and could use some improvement. Overall, it's a decent value for money, but some aspects could definitely be enhanced.
Rooms
7.0
The rooms are small but clean and comfortable, with a spotless bathroom.
Service
9.0
The staff is unbelievably friendly and always ready to help; they even accommodate special requests for diet needs.
Location
10.0
The location is superb, within walking distance of the grotto and other restaurants in the area.
Dining
6.0
The dining experience could be improved slightly; it felt a bit basic compared to local options.
Facilities
7.0
While there are some amenities available, they could be more modern and spacious.
James
United States,
May
2024
8.0/10
The hotel is well-situated, close to cafes and shops, and offers a comfortable stay. The rooms were quite clean and cozy, while the staff showed remarkable friendliness and were always ready to assist. However, the dining experience could use a few enhancements to really shine, though the value for money was decent overall.
Rooms
8.0
The rooms were comfortable, clean, and had a spotless bathroom, making for a pleasant stay.
Service
9.0
The staff was incredibly friendly and always available to help with any requests, which made a huge difference.
Location
9.0
The hotel's location was excellent, right near the funicular railway and alongside the beautiful river, making it convenient to explore.
Dining
7.0
The dining experience had room for improvement, but the self-service arrangement was reasonably priced with a good selection.
Facilities
7.0
Facilities were adequate for the stay, providing basic amenities and a satisfactory experience overall.
Herb
United States,
May
2024
7.8/10
I had a pleasant stay overall. The hotel is in a great location near the river and close to cafés and shops, which I loved. The rooms are a bit small, but they're cozy and clean. The service was fantastic, with friendly staff who were always ready to help. However, the dining experience could be improved since it was a self-service affair and not very extensive.
Rooms
7.0
The rooms are cozy and clean, though a bit on the small side. Upgrading to a better room is an option but at an extra cost.
Service
9.0
The staff was incredibly friendly and accommodating, making sure all my needs were met during my stay.
Location
10.0
The hotel is in an excellent location, right in front of the river and close to many cafés and shops.
Dining
6.0
The dining setup is self-service and reasonably priced, but I think it could use a wider selection of options.
Facilities
7.0
Facilities were decent, but nothing out of the ordinary.